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The owner of this web site is OnsiteTools, whose website address is: www.onsitetools.com. We can be contacted by e-mail: info@onsitetools.com. Our mailing address is: P.O. Box 1534, Fordingbridge, Hampshire, SP6 3RS, UK. Our contact details are: Telephone:  0845 638 1314 , Fax: 01425 652772.

Your contract for purchases made through this web site is with OnsiteTools, referred to as the (seller) in these conditions. The purchaser is from now on referred to as the (buyer). You agree that e-mails can be used as a valid means of communication. No contract for the sale of any product will exist between buyer and seller unless and until the seller accepts your order by confirming that it has received payment in full for all the goods you have ordered. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time the seller sends an e-mail to you (whether or not you receive that e-mail). This confirmation e-mail amounts to an acceptance by the seller of your offer to buy goods from OnsiteTools. This confirmatory e-mail will contain all relevant statutory information concerning your order / contract with the seller. You must check that the details on this confirmatory e-mail are correct as soon as possible and notify us immediately of any errors, emissions or mistakes.

The buyer undertakes to provide the seller, for the purpose of ordering or purchasing goods or services, full and correct information with regard to payment and credit or debit card details as requested by the seller. If the buyer supplies incorrect or inaccurate address details and your order is returned to us as the result of this, a charge will be made for re-delivery. If we have attempted to deliver your goods via Royal Mail Recorded or Special Delivery and the goods are returned to us as you failed to pick up the goods within the time limits imposed by the post office, we will treat this as a cancelled order. However, we reserve the right to make a charge to cover our costs in sending these goods out to you. You will also be charged postage at our current tariff if you require the goods to be redelivered. We regret that we cannot be held responsible if the post office has failed to notify you of an attempted delivery. You will need to take this up with the local sorting office.

In the unlikely event that your goods have been lost in transit, we are unable to refund or resend goods until all enquires have been completed. This can take up to 7 working days, as a trace will need to be issued to track your goods. However, we will make every effort to resolve any problems as soon as possible.

Payment for all orders on this web site shall be pre-paid by agreed credit / charge card payment. The seller undertakes not pass on your personal or credit, debit card details to any third party. All personal information including your name and address will be kept only for the use of the seller in communicating with buyer.

All content available on this Website, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and the compilation thereof (the "content") is the property of Onsitetools, our affiliates, our partners or our licensors, and is protected by UK copyright laws.

The trademarks, logos, and service marks displayed on the Website (collectively, the "trademarks") are the registered and unregistered marks of Impact sales and marketing our affiliates, our licensors or our partners, in the UK and other countries, and are protected by UK, European and International Trademark laws. All other Trademarks not owned by us, our affiliates, our partners or our licensors that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

OnsiteTools will not be liable for claims by you or any third party, which may result from reliance on information provided within this site, or from any error or omission except as permitted by UK law. Professional advice should always be sought before using any specialist tool or machine.

All personal details including payment are processed on the very latest secure server using 128-bit Secure Socket Layer (SSL) submission systems. Your credit card details cannot be read or tampered with during transmission. Your credit card details are not kept on any server after completion of your transaction.

Please see Delivery.

You acknowledge and agree that these Terms and Conditions, together with Privacy Policy constitute the complete and exclusive agreement between us concerning your use of the Website, and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Website. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such terms and conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Website.

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect the full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.

To the fullest extent permitted at law, OnsiteTools is providing this website and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, whether express or implied, with respect to this web site or the information, materials, content or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. OnsiteTools does not represent or warrant that the information accessible via this web site is accurate, complete or current. Price and availability information is subject to change without notice. The product supplied may have different packaging to that shown on the website. OnsiteTools reserves the right to make any changes in the specification of the goods without notice or liability.

Except as specifically stated on the web site, to the fullest extent permitted at law, neither OnsiteTools nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. The construction, validity and performance of this agreement is governed by the law of England and the parties submit to the non-exclusive jurisdiction of the English courts; Except in respect of death or personal injury caused by the negligence of Onsitetools, liability whether in contract tort or otherwise in respect of any defect in the products or for any breach of the Agreement or of any duty owed to the Customer in connection herewith shall be limited in the aggregate to the price of the Products in question.